Dear Izzy is an anonymous advice column that offers solutions to everyday challenges for people with vision loss.
Last week, I purchased some electronics from a big box store in Winnipeg only to discover that the credit card keypad was touch-screen and totally inaccessible to a person with no sight. My accompanying friend offered to put the purchase on his credit card, but I was extremely embarrassed. Do you have any advice?
Dear Credit Fret-It,
Many touch-screen point of sale terminals are totally inaccessible to customers who are blind or partially sighted. For this reason, you may want to contact your credit card company to request a "chip and signature" card. This type of card functions like a credit card prior to the implementation of the "chip and PIN" card.
At the time of purchase, the receipt is signed to confirm the transaction. The cashier will verify the signature on the receipt with the signature on the back of the credit card. It is important to note that some retailers may request picture identification at the time of purchase to verify the cards owner. Be sure to carry valid picture identification with your signature on it.
When using a signature card, the cashier will need to press "enter" (or "OK") when it prompts the customer for the PIN. This will bypass the PIN field and activate the payment terminal to print a signature receipt.
If you would like to learn additional money management skills, please contact your local CNIB office. Keep shopping!
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